Plans, limits & billing
Buzzator offers five paid packages: Planner Small, Planner, Studio, Studio Pro and Scale. There is no free trial and no free tier. A new workspace starts without an active plan and cannot use product features until its owner subscribes to one of them.
This page lists what each package actually enforces, explains Buzz Credits, and walks through subscribing, upgrading, paying and cancelling.
Planner Small's annual offer currently works out to $2.99/month, billed as $35.88/year. Other amounts, currencies and annual discounts can change, so see the pricing page or Settings → Plan & Billing in the app for the live checkout price.
The packages
| Package | Best for | Included Buzz Credits / month |
|---|---|---|
| Planner Small | One brand, planned and published on a schedule. | 500 (≈ 5 standard posts) |
| Planner | Three brands, ten accounts and the full inbox. | 1 000 (≈ 10 standard posts) |
| Studio | One brand with the complete AI image toolkit. | 10 000 (≈ 100 standard posts) |
| Studio Pro | Three brands with the full AI studio and inbox. | 16 000 (≈ 160 standard posts) |
| Scale | Ten brands, 100 GB of media and the largest AI allowance. | 42 000 (≈ 420 standard posts) |
"Standard post" is a display estimate — one AI caption plus one AI image, 100 credits. It is never a second quota; only the credit balance is metered. See Buzz Credits below.
What each package includes
These are the limits Buzzator enforces on your workspace. Unlimited means
there is no cap on that resource.
| Limit | Planner Small | Planner | Studio | Studio Pro | Scale |
|---|---|---|---|---|---|
| Brands | 1 | 3 | 1 | 3 | 10 |
| Connected social accounts | 3 | 10 | 5 | 10 | 10 |
| Scheduled or published posts / month | 40 | 500 | Unlimited | Unlimited | Unlimited |
| Brand Brain documents | 25 | 50 | 50 | 200 | Unlimited |
| Media storage | 3 GB | 5 GB | 5 GB | 10 GB | 100 GB |
| Smart caption refinements / month | 100 | 1 000 | Unlimited | Unlimited | Unlimited |
| Scheduling horizon | 7 days | 30 days | 30 days | 30 days | 30 days |
| Analytics history | 30 days | 365 days | 30 days | 365 days | 365 days |
| Included Buzz Credits / month | 500 | 1 000 | 10 000 | 16 000 | 42 000 |
Features by package
Every paid package includes the manual and AI composers, AI image generation, the media library and folders, the Brand Kit and its website autofill, AI and manual blog posts, the calendar, analytics, notifications, and Buzzie. These are the features that differ:
| Feature | Planner Small | Planner | Studio | Studio Pro | Scale |
|---|---|---|---|---|---|
| Social inbox (read + reply) | — | ✅ | ✅ | ✅ | ✅ |
| AI reply suggestions | — | ✅ | ✅ | ✅ | ✅ |
| AI image editing | — | — | ✅ | ✅ | ✅ |
| Canva editing | — | ✅ | ✅ | ✅ | ✅ |
| Vibe & voice controls | — | ✅ | ✅ | ✅ | ✅ |
| Public post sharing | — | ✅ | — | ✅ | ✅ |
| Dashboard language | — | ✅ | ✅ | ✅ | ✅ |
Some account controls are never sold and never switched off, even when you have no active plan: signing in and recovering your account, exporting your data, deleting your account, and seeing your own billing and usage. These controls do not include composing, publishing, generating AI content, uploading media or managing connected accounts.
Buzz Credits
Credits are the single meter for AI work. Every paid package includes a monthly allowance. Eligible workspaces with an active paid subscription can buy more.
What things cost — the current tariff:
| Operation | Credits |
|---|---|
| AI post image | 70 |
| AI image edit / enhance | 70 |
| AI blog article | 400 |
| AI post caption | 30 |
| AI analytics insight | 20 |
| Voice transcription, per minute | 5 |
| Smart caption refinement | 5 |
| AI inbox reply suggestion | 3 |
| Buzzie message | 2 |
| Prompt improvement | 2 |
A standard post — one AI caption and one AI image — is therefore 100 credits.
A failed generation is not charged. If the work does not produce a usable result, the hold is released rather than settled.
Allowance, rollover and top-ups
- Your allowance arrives monthly, on the anniversary of the day your paid subscription started — not on the 1st. A workspace without an active plan receives no recurring credits.
- Annual billing still grants twelve monthly allowances, one per month, not one large yearly pot.
- Included credits do not roll over. The allowance expires at the end of its month and the next one replaces it.
- Purchased credits are different: a top-up lasts 12 months from purchase and is never wiped by a monthly grant, a downgrade or a package change.
- Credits are used in order of expiry, starting with those that expire soonest. This applies to included, purchased and promotional credits. Credits without an expiry date are used last.
Buying more
Credit packs are sold as one-time top-ups — 25, 100 or 250 standard posts' worth (2 500 / 10 000 / 25 000 credits). Which packs are offered depends on your active package. A workspace with an active paid package can buy a pack offered to that package; the restricted no-active-plan state cannot. Settings → Plan & Billing shows what your workspace can buy, and Credit activity on the same screen lists every grant, charge and refund.
Add-ons
Some packages can be extended without moving up a tier:
| Add-on | Available on |
|---|---|
| Additional brand | Planner, Studio Pro, Scale |
| 10 GB extra storage | Planner, Studio Pro, Scale |
| 100 GB extra storage | Scale |
| Credit top-ups | Studio (25 posts), Studio Pro (100 posts), Scale (250 posts) |
Recurring add-ons bill alongside your subscription and raise the matching limit immediately.
No free trial
There is no free trial and no free tier — a subscription is required from day one. Before you subscribe, a new workspace can still sign in and recover the account, export its data, use the privacy and deletion controls, and see its own billing and usage; composing, AI generation and publishing need a paid package. Planner Small is the lightest way to start.
How limits behave
- A limit blocks the action once you are at it. You cannot connect another social account when every connection is in use, or schedule another post once the month's allowance is used.
- Drafts are free. A post consumes one unit of the monthly allowance the first time it becomes scheduled or published. Editing, retrying or rescheduling it never counts again, and a post published to several platforms at once counts as one.
- Deleting a published post does not give the unit back. It was already published.
- Storage is counted across the whole organization, not per brand.
When you hit a limit the app tells you which one, what your current count is, and offers the upgrade. Moving to a higher package raises the caps immediately.
Billing
Billing is scoped to your organization and is owner-only — only the workspace owner can subscribe, change package, update payment details or cancel. Any member can view the current package and usage.
Who can do what here follows the roles model — see Roles, permissions & brand access. Managing billing is a capability reserved for the owner and can't be delegated.
Subscribing and changing package
Choose a package and continue to secure checkout to enter payment details. Once payment succeeds your workspace moves to it and the new limits apply right away. Changing package later works the same way, from Settings → Plan & Billing.
Payment method and invoices
From the billing area you can:
- Update your payment method — manage the card on file through the secure customer portal.
- View invoices — your payment history is available with downloadable PDF receipts for each charge.
Cancelling
Cancelling ends your subscription at the end of the current billing period — you keep the package's features until then, and the workspace returns to the restricted no-active-plan state afterwards. Your data is retained and the always-available account, export, privacy, billing and usage controls remain accessible. You can also cancel from the customer portal.
Refunds
Refunds are handled by Paddle, our merchant of record, under Paddle's Refund Policy: unless required by applicable law, all transactions are non-refundable. Paddle may, at its sole discretion, issue a refund if a request is submitted within 14 days of the transaction date, and every request is reviewed case by case. Cancelling a subscription takes effect at the end of the current billing period.
Consumers in the EU, EEA, Switzerland, the UK, Turkey and Israel have a statutory 14-day right of withdrawal on one-off purchases and the first subscription payment (7 days in South Korea, Brazil, China and Canada; 5 days in Singapore); it does not cover later renewals.
To request a refund, use paddle.net (Request refund, with the email on your receipt) or the support link in your Paddle receipt; you can also email [email protected] and we will pass the request to Paddle. Approved refunds go back to the original payment method within 14 days. The full terms are in the Refund Policy.
Changing your package through the customer portal is fully honoured — your workspace's limits update to match whatever you switch to.
Why the app is the final word
Every number on this page comes from the catalog release your workspace resolves against, and a catalog can be updated without a new release of the app. If this page and Settings → Plan & Billing ever disagree, the app is right — it reads the live catalog, and so does every limit that blocks an action.